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RETURNS & REFUNDS

Returns made clear

Review the steps below before sending an item back.

Return Window

Contact customer service within 30 days of delivery. Eligible items must be unused, unassembled where applicable, and returned with their original parts, instructions, and packaging.

Start a Return

Contact us before shipping anything back. We will confirm eligibility and provide return instructions. Items returned without authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Report the issue promptly with your order number and clear photos. After review, we will explain the available replacement, return, or refund options.

Non-returnable Items

Customized items, clearance items marked final sale, assembled or used goods, and products damaged after delivery may not be returnable unless required by law.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected. Bank or card processing times may vary.